Primary hard disk drive 0 not found

Turned on my Dell PC this morning, went to the kitchen to get a cup of coffee, came back to find this nasty note on my PC:

Primary hard disk drive 0 not found

Crap.

This is going to be a long, long day.

And to top that off, my iMac (which I'm currently on) is making some funny noises.

Crap.

Comments

Matt's picture

Oh no! I've just bought myself a Dell! smiley

david's picture

I'm not buying Dell computers anymore.

Not becuse they're crappy computers (hell, they do work) but because of the proprietary nature of their innards.

If I find out I have to buy a new hard disk through dell, and the ones at the Big Box Store wont work, I'll be pissed.

david's picture

well the hard drive seems to be the standard type; it fit in an old HP computer I have. However, the hd is toast.

DellCA's picture

Any IDE or SATA drive (depending on which your computer uses) should work fine if you have a Dell desktop computer. With very few exceptions, Dell systems use industry standard components.

If you have not already contacted support feel free to email me the service tag and I will be more than happy to check the warranty status, and send out a replacement if the system is still covered.

Larry
Customer_Advocate@Dell.com
Dell Inc.

david's picture

Thanks, Larry, but this computer is way out of warranty. It's a Dimension 2200 bought about 5 years ago.

DellCA's picture

In that case, if you wanted to purchase a replacement, the system uses ATA-66 or ATA-100 drives. Depending on the size of the hard drive you got you might need to update the BIOS (depending on what is installed) to read the entire thing.

The latest update for the Dim2200 is A04 (http://ftp.dell.com/bios/BD220004.exe) dated 9/13/2002. This file asks for a floppy disk, then formats it as a boot disk for doing the update.

If you needed other drivers they are all available from the Dell support website (http://support.dell.com then click Download & Drivers).

If you had any other questions on the system I'll be happy to answer them.

Larry
Customer_Advocate@Dell.com
Dell Inc.

sandy's picture

Even i have the same problem. it was working until yesterday. all of a sudden its showing this error. what is the best way to approach this problem. i need to recover what ever i have in my hdd. please help me out.

Thanks in advance

Reind van der Laan's picture

Hi ,

Also i have the same problems ,it is a Dell Dimension 4550 with Phoenix ROM Bios PLUS Version 1.10 A08
Bio A08 BNRZP0J is service tag

It says Strike F1 key to continue ,F2 to turn the setup utility.
Unknown Device
Hard drive is a Hitachi Deskstar ATA IDE
120 gb
1c35l120avv207-0
P/N 13G0224
SN VNVDO2G4GJ32LG

Is this the end of a hard drive or can you help me to solve this problem
Thanks in advance

Reind van der Laan
The Netherlands

david's picture

Seriously, my computer just started working one day after months of being dead. Damndest thing.

Anonymous's picture

I have an old dell dimension 1100 pc with a old 37gb harddisk so I went to computers plus to buy a new hard disk and the new one dont work... It says primary drive 0 not found. I dont get it I even tried changing the jumpers on it so i put my old one back in.

Me too,

What size is the new hard drive that you bought. It is very likely that your bios on your old Dell will not support the new capacity that your purchased. There may be a BIOS update available for your system that will correct this.

Best of luck,

Keith

MAKE SURE THE HARD DISKS ARE ENABLED IN THE "BOOT DEVICES" SETTINGS IN THE BIOS!!!!

There must be a tick beside the hard disk, if there isn't - hit the spacebar key.

This should fix your problems. smiley

I have had a similar problem with my Dell computer, it turned out that one of the drives in a RAID 0 array (a RAID 0 array that I had no idea existed BTW! I just thought it was a single hard disk) had failed.

Now here is where I would err on the side of caution, before mine failed iut started making unusual noises, if your iMac is doing this I would be backing your data up asap.

I eventually got my data back by using www.abcdatarecovery.co.uk based in Sheffield UK.

It wasn't cheap tho!

nicoduka's picture

Burnout- First isolate the software possibilities. Go into Bios (tap F2 at boot up) and check "Drives". Make sure its enabled.Try resetting the BIOS (turn on all 3 lights:numlock, caps, and scroll, then hit ALT + E, then ALT + F, then ALT + smiley it'll reboot automatically. If still no HDD, run system diagnostics (tap F12 and choose "diagnostics") start with "custom tests/ HDD/ confidence test" that a fairly quick test, but you can do a full scale HDD test by just choosing "all tests" under HDD catagory.
Or you can use the "Resource CD" that came with the PC, put it in the drive and boot from it (tap F12 and choose CD/DVD drive) and run diagnostics from that.
I also think maybe if theres a RAM problem, it won't find the HDD, Open the memory door on the back and reseat the RAM.If you have two Ram modules, try removing one and boot. Then try the other.
Try using a soft pencil eraser and cleaning the HDD connector on the HDD. Clean off any crumbs afterwards, reseat and boot.
Let us know how you make out.
DCO

________________________
Submited by : Libros Gratis

Anonymous's picture

Yeah i've had the problem.

Keith's picture

I Have A Dell Dimension 1100
I Been Working On For Three Day's With no Luck!
IT Seen It In The Bios But When I Booted It Up I Got F1 F2 Thing Like Every One Else smiley
I Started Reading The Forums On This Dell And Come Across Your Solution To The Fix smiley
All I Can Say Is Thank You Very Very Much
It Actually Worked!!!!!
Out Of About God Only Know How Many I Have Read And Tryed
To Fix This (No Hard Drive Found Problem)

Thank You

Kieffer619

jane's picture

Check out following resource that may help you to find solution:

http://free-tips-tricks.blogspot.com/2009/01/hard-drive-not-recognized-f...

Anonymous's picture

well the hard drive seems to be the standard type; it fit in an old HP computer I have. However, the hd is toast.

Marcus's picture

I turn my Dell Dimension 1100 on (3rd hand) , i get this message, i reboot, i get this message.

Primary drive 0 not found F1 F2 blahblahblah.

After repeating the process about 50 times (literally 50 times!) it works.
But, if i dont enter my password quick enough i get a horrible blue screen message in technical which i dont understand.

When i finally log on, my sound is very jolty and skippy, also my World of Warcraft has minor lag which is very inconvenient.

Im 15, i have no money, birthday has already been and i do not want to replace until at least christmas when i can stop buying shitty dells and get a decent PC.

Please help smiley

david's picture

can't help. My laptop is doing something similar (also a Dell) and I had to go to system restore, but that doesn't always help. Might have to either reinstall windows or delete it and make it a linux machine.

Anonymous's picture

Thats scary but at least you have the iMac. Thank God for Apple.

Hire a Geek's picture

Marcus, you can try resetting the hard drive first, it could also work and you won't have to buy a replacement. However, if the same error still occurs after resetting, then you really have to buy a new one.

Hope this helps.

jon's picture

i have a dell latitude c600 and it is tell in me primarmy hard disk not found ?
and in bios when it says primary hard drive : none ? it was a hard drive in another laptop n the lcd went out in it so i put it in my latitude n i get this message why doesnt it find the hard drive what can i do ?

umac's picture

thank you so much...goodquickfix...i hate dells!!!

acym's picture

i had a same prb
i went n bought a new hard drv i formated it but whn i hit f2 n chng boot sequence it keep saying samething not found hard drive
what am i suppz to do

Guest's picture

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Hard Drive Recovery

frank woods's picture

dell hard disk not found

woody wilson 's picture

Could you please help me i have a Dell Inspiron 530 that originally had a 160GB sata hard drive. i replaced the drive with a Samsung sata 200GB one the drive has been formatted and windows vista has been installed on the drive but when i switch on i am presented with this message hard drive 0 not found can you help me solve this problem? Your help would be greatly appreciated.
Thanking you in advance for your time and help
Woody

david's picture

Dell support would probably be best for this smiley

Check cables, power, and BIOS settings at boot.

Why would you buy yourself a dell?

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